re:EXPERIENCE The Sea
Shipping Policy
Shipping Methods and Timelines:
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We offer standard shipping for online orders, which typically takes 7-10 days to deliver within Singapore. Please note that delivery times may vary based on your location and any unforeseen circumstances.
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Expedited shipping options may be available at an additional cost. The estimated delivery time frame will be provided during the checkout process.
We are committed to providing a smooth and efficient shipping and delivery experience. Please review our shipping and delivery policy for online purchases
Last updated : January 30, 2024
Order Tracking:
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Once your order has been processed and shipped, you will receive a shipping confirmation email containing a tracking number.
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You can use this tracking number to monitor the status and progress of your shipment through the designated shipping carrier’s website or tracking portal.
Shipping Charges: -
Local shipping charges will be at a flat rate of $8.
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The shipping charges will be displayed during the checkout process, allowing you to review and confirm the total cost before completing your purchase.
International Shipping: -
We currently offer international shipping to select countries. However, please note that additional customs duties, taxes, or fees may apply, depending on your country’s regulations. Please contact us at +65 9654 2356 for more information before placing your order.
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The recipient of the package will be responsible for any applicable customs charges or fees. Please check with your local customs office for more information.
Shipping Address: -
Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for delays or misdeliveries due to incorrect address information.
Undeliverable Packages:
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In the event that a package is returned to us as undeliverable due to an incorrect address or failure to claim the package, we will contact you to arrange for reshipment.
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Additional shipping charges may apply for reshipment. If you choose not to have the package reshipped, a refund may be issued, excluding the original shipping charges.
If you have any questions or require further assistance regarding shipping and delivery, please contact our customer service team at +65 9654 2356. We are here to help ensure a seamless shopping experience for you.